What goes in a feature request pipeline dashboard?
A feature request pipeline dashboard treats feedback like a funnel: requests arrive, gather votes, move through statuses, and either ship or close. It needs status-change history — a snapshot of today's board can't tell you whether the pipeline is speeding up or silting up.
Which cards belong on this dashboard?
- Open requests by status
- New requests per week
- Vote velocity: top requests by votes in the last 30 days
- Aging: open requests by age bucket
- Revenue-weighted request ranking (votes joined to account ARR)
- Requests shipped per quarter
- Median time from request to shipped
- Requests closed as won't-do, with reasons where tracked
What data does this dashboard need?
- Feedback items with status, product area, and created date
- Status-change events with from-status, to-status, and timestamp
- Votes at vote grain with timestamps and voter account
- Account or company dimension with segment and revenue
- Roadmap or release links where the tool provides them
How do you build it?
- Sync the source tools into a database and retain raw IDs, timestamps, statuses, and segment fields.
- Build modeled tables at the grain this dashboard requires.
- Create one saved question per card and certify the shared models and definitions.
- Add dashboard filters for Date range, status, product area, segment, age bucket.
- Show refresh time, and exclude internal and test activity from every headline card.
Example card SQL
SELECT
CASE
WHEN CURRENT_DATE - created_at::date <= 30 THEN '0-30 days'
WHEN CURRENT_DATE - created_at::date <= 90 THEN '31-90 days'
WHEN CURRENT_DATE - created_at::date <= 180 THEN '91-180 days'
ELSE '180+ days'
END AS age_bucket,
COUNT(*) AS open_requests,
SUM(votes) AS total_votes
FROM feedback_items
WHERE status NOT IN ('shipped', 'closed')
GROUP BY 1
ORDER BY MIN(CURRENT_DATE - created_at::date);