You gave everyone access. Now get control.

Open source gets your team to self-service fast. Starter adds managed cloud and lower operational overhead. Pro adds the governance layer so you can scale without things going sideways.

  1. Starter

    Metabase, fully managed

    Your Metabase on cloud with AI out of the box, managed ops, and first-class support
    $ 100 /month plus $ 6 /month per user
    $ 1080 /year plus $ 65 /year per user
    First 5 users included

    Upgrade to Starter

    With Starter, you'll get:
    • The best of BI — unlimited queries, charts, and dashboards

    • Fully managed cloud — we handle upgrades, patches, backups, and monitoring with enterprise-level reliability

    • Metabase AI included — access Metabot without configuring your own LLM

    • Out-of-the-box SMTP server

    • Embed dashboards and visualizations with basic filters (includes ‘Powered by Metabase’)

    • Direct support from our team of first-class success engineers

  2. For teams scaling AI
    and data access
    Pro

    Governance for teams that mean business

    AI controls, granular permissions, SSO -- everything to run Metabase at scale
    $ 575 /month plus $ 12 /month per user
    $ 6210 /year plus $ 130 /year per user
    First 10 users included

    Upgrade to Pro self-hosted Upgrade to Pro Cloud

    With Pro, you'll get everything in Starter, plus:
    • AI Controls to give access per user-group, set token limits, and write system prompts that keep AI on-brand and on-budget

    • AI Usage Analytics to see who’s using Metabot, how much, what they’re asking, and how your token spend is tracking

    • Advanced data permissions enforced at the database-, row-, and column-level

    • Single sign-on and user group mapping via SAML, LDAP or JWT

    • Your choice of cloud- or self-hosted deployments for the same price

    • See how people are using your Metabase — including AI activity — with Usage Analytics

    • Remote sync to connect your Metabase to a git repo and manage content like you manage code

    • Keep things organized with official collections, verified questions, and automatic dependency checks

    • Create and share stories with your data in Documents and collaborate via comments

    • Granular control of result caching at the database, dashboard and question level for faster dashboards

    • Interactive, multi-tenant embedding via customizable JS components or SDK for React

    • SOC 2 type II compliance

    • And more—visit our pricing page to see everything included in Pro.

Included in all paid plans

Support from our award-winning success team

We don't like to brag, so we'll let our customers do it for us.

By upgrading, you'll get access to:

  • Support from actual technical experts. We’re all avid Metabase users, so we’ve been in your shoes.
  • Help with whatever your problem is, be it admin troubleshooting or advice on best practices.
  • No chatbots, no hold lines, no customer service runaround. Just email us, we’re right here.

“The expertise and engagement of the Metabase team stands in stark contrast to that which we've received from Looker over the past 18+ months and, in previous lives, Tableau.”

review headshot
Dave Holmes-Kinsella
Head of Data Science, Synctera

“10/10. Metabase support is the best in the industry and serves as a shining example of what we try to achieve for our own customers.”

review headshot
Philip Lorenzo
Head of Data, StructionSite

“Johannes is a world class support engineer. I really give him 5 stars for the help he provided. All responses were very fast, to the point, and helpful. I couldn't ask for better support. A true expert.”

review headshot
Chad Remesch
CTO, The Lobby

“I got excellent and timely response to my question. Thank you for the level of detail you provided, you made me feel that if we migrate our installation to your cloud service, we will have your support.”

review headshot
Michael Masouras
CEO, Motohunt

“Johannes is the best! He always gives thorough responses and next steps that help us manage expectations with our end users.”

review headshot
Meghan Maloy
Senior Analytics Engineer, Datadog

“I really appreciated how fast Luis was to respond, and how straightforward his recommendations are. You're awesome!”

review headshot
Aimée Walker
Technical Engineer, Revenue.io

“The response was specific on all my raised points and it came back very quickly!”

review headshot
Andrea Mazza
Marine Data Analyst, Breeze

“The expertise and engagement of the Metabase team stands in stark contrast to that which we've received from Looker over the past 18+ months and, in previous lives, Tableau.”

review headshot
Dave Holmes-Kinsella
Head of Data Science, Synctera

“10/10. Metabase support is the best in the industry and serves as a shining example of what we try to achieve for our own customers.”

review headshot
Philip Lorenzo
Head of Data, StructionSite

“Johannes is a world class support engineer. I really give him 5 stars for the help he provided. All responses were very fast, to the point, and helpful. I couldn't ask for better support. A true expert.”

review headshot
Chad Remesch
CTO, The Lobby

“I got excellent and timely response to my question. Thank you for the level of detail you provided, you made me feel that if we migrate our installation to your cloud service, we will have your support.”

review headshot
Michael Masouras
CEO, Motohunt

“Johannes is the best! He always gives thorough responses and next steps that help us manage expectations with our end users.”

review headshot
Meghan Maloy
Senior Analytics Engineer, Datadog

“I really appreciated how fast Luis was to respond, and how straightforward his recommendations are. You're awesome!”

review headshot
Aimée Walker
Technical Engineer, Revenue.io

“The response was specific on all my raised points and it came back very quickly!”

review headshot
Andrea Mazza
Marine Data Analyst, Breeze
Satellite Llustration

Don’t worry, trialing is quick and non-commital!

You can migrate your open-source Metabase to Starter or Pro Cloud in a few minutes. All of your Metabase data (questions, collections, groups—everything) will be along for the ride, so you don’t need to recreate everything again from scratch.

If you want to try Pro Self-hosted, you can deploy a specific Docker or JAR and swap out the token for the new one. No migration needed.

In any case, if you cancel, you can continue using your open-source instance with no hiccup.

Enterprise-scale problems? Need a hand with procurement?

We’re happy to assist—just get in touch and we’ll take it from there.

Frequently asked questions

What AI features are included in each plan?
AI is available on every Metabase plan, including open source, with the ability to bring your own model. With Starter, you get access to our managed AI service for Metabot, so you don't need to configure your own LLM. With Pro, you also get AI Controls (feature access per per user-group, token limits, system prompts, and customization), and AI Usage Analytics, and you always keep the option to use your own model.

What should I expect in the upgrade process?
Upgrading is pretty straight-forward. If you’re coming from open-source Metabase, just sign up for a free trial of any plan, and follow the migration guide. Everything will be included in the migration. If you’re already using a premium plan, just reach out and we can assist.

How do I know what’s included in each plan?
Our pricing page has all the details of every feature and benefit in each plan.

Can you tell me more about your cloud hosting?
We’ve got a great blog post covering everything you might want to know about Metabase Cloud.

Can I cancel my subscription?
Yup, and all of our plans start with a 14-day free trial. So it’s easy to try it out and make sure everything’s working for you. If you cancel, you can continue using your open-source instance, no problem.

Still have questions?

Can’t find the answer you’re looking for? Talk to our team.

Contact us